Shipping policy
Shipping Policy
House of Monice Shipping Policy
Thank you for shopping with House of Monice. We are committed to providing a smooth and reliable shopping experience for all of our customers.
Processing Time
All orders are processed within 2–5 business days after payment has been received.
Orders are not processed or shipped on weekends or major holidays. Processing times may vary during product launches, promotions, or high-volume periods.
Shipping Times
Once your order has been processed and shipped, delivery times will vary depending on the shipping method selected at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping options may be available at checkout
Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or circumstances outside of House of Monice’s control.
Tracking Information
Once your order has shipped, you will receive a confirmation email with your tracking information.
Please allow up to 24–48 hours for tracking information to update after shipment.
Lost, Stolen, or Delayed Packages
House of Monice is not responsible for packages that are lost, stolen, damaged, or delayed after they have been marked as delivered by the shipping carrier.
Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is provided, additional shipping costs may apply.
International Shipping
At this time, House of Monice only ships within the United States.
Order Issues
If you receive an incorrect or damaged item, please contact us within 7 days of delivery at:
Please include your order number and photos of the issue so we can assist you.
Thank you for supporting House of Monice.